If you are not satisfied with the item or made a wrong purchase, you may choose to get a refund (or exchange) within 7 days of purchase. Please, contact us via email at info@italiancoalition.com (Email subject: "Return" or "Exchange"). You will have an option to drop by at our warehouse - Location: #03-386, 202 Kallang Bahru, Singapore 339339 - and return (or exchange) the item or send it back via courier. The item should be in good condition. Please, note that the shipping / delivery cost (including the processing fee) cannot be refunded as the logistic service is provided by our 3rd party partner.

Refunds might be immediate or take a few business day, depending on the type of payment method you have used. We recommend paying through HitPay > PayNow QR for a quicker refund process.

If an order is cancelled or partially cancelled due to stock shortage, we will inform you via email and refund the related amount. When an item is out of stock or not available, you may click on the ‘Notify When Available" button in the product page, to be notified after replenishment.

No, there is no limit, however please note that big orders might be reviewed by our management as and when needed. For big orders, please contact us at info@italiancoalition.com (Email subject: "Big Order") as we might provide bulk pricing options. We reserve the right to limit or prohibit orders that appear to be placed by dealers, resellers or distributors.

Yes. We may limit or cancel all or parts of orders placed by or under the same member account, the same credit card, and/or orders that use the same billing and/or shipping address. If we do change or cancel an order, we will attempt to notify you by contacting the e-mail, billing address, and/or phone number you have submitted with the order. A refund or a partial refund through the same payment method will follow.